Refunds are available within 30 days of purchase, but you must show that you tried by submitting completed worksheets. If you give it a solid try and the system doesn't work for you, you'll receive a prompt and courteous refund.
Refunds will not be issued to customers who do not make an attempt to complete the course material. If you’re having trouble with the course material, I’m happy to help you via email. Contact me with specific questions at firstname.lastname@example.org and I’ll do my best to help you out.